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For the vast majority of people, gambling is a safe, harmless entertainment and leisure activity, but the RGA's members want all of their customers to gamble responsibly, to gamble within their means and to be aware of the advice and information available which can prevent irresponsible gambling.
The RGA code of practice on social responsibility and age verification is designed to be read together to produce a robust framework that addresses the key issues associated with problem and underage gambling. It provides a range of measures that will enable operators to help the small minority of their customers that have, or fear developing, a problem and to keep to a minimum the number of children that might access a gambling service. The codes have been formally adopted by the RGA and compliance with them has been a condition of membership since January 2006.
Facts about RGA members appoach to social responsibility:
- For the vast majority, gambling is a safe, harmless entertainment and leisure activity
- Our members want all of their customers to gamble responsibly and particularly never to gamble beyond their means.
- Gambling is a feature of modern life: by encouraging responsible gambling and providing the right tools, support and information we can raise awareness of the signs of irresponsible gambling and help individuals to get the right help at the right time
- Social responsibility is fundamental to the gambling industry’s approach to business.
- Our members are committed to working with its partners in Government, Gambling Commission, Gamcare, RIGT and the academic community to combat problem gambling.
- In addition to complying with licensing and code requirements which are designed to minimise the risk of problem gambling, our membesr as aprt of the industry as a whole makes donations to the Responsibility in Gambling Trust (RIGT) to fund treatment, research and education programmes. A minimum of £5m will be contributed for each of the next three years.